I have a user who can no longer use the search function in outlook 2016. It doesn't give an error, it just wont return results.
After extensive googling, I have found and tried the following solutions to no avail.
- Rebuild windows search index
- Delete windows.edb file and rebuild search index
- Remove outlook from the search index, reboot and add it again
- Full repair of outlook
- Scanpst to fix corrupted PST files (they weren't corrupted)
I have loaded the PST files into my outlook and I can search them, and there is no issues with any other computers in the office, so it is computer specific and not related to the PST file.
Does anyone have any other suggestions short of a full reinstall of windows? I am literally banging my head on the desk..
UPDATE
After more tinkering, I removed Outlook from the Search Index and tried searching for emails within outlook, and it worked.. just really slowly. When I added Outlook back into the search index, it stopped working.
Also, searching is working for local drives, just not Outlook
3 Answers
I resolved the issue by removing the accounts from Outlook, rebooting and adding the accounts again.
This was the last thing I did and it worked, however it may have been a combination of the above attempts plus this one..
I hate Outlook
UPDATE:
I have been advised by someone that the easiest solution to this problem is to just create a new folder called 'index' and point the windows index to that location instead. It will then rebuild the entire index from scratch
The only thing that seems to fix this for good is to go to Windows Explorer, look for the folder where your PST/OST file is stored and open its properties. Go to advanced properties and enable the contents to be indexed. After that search will be fast and error free.
In my case, outlook stopped to index POP/PST accounts. What worked for me was to revert to a previous office version, build 7870.2031
check links below for more info.
Data File Management Outlook 2016
protected by Community♦Jan 16 '18 at 9:12
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After PST/OST file is created in Outlook, it would save in default location on your computer. When you run Microsoft Outlook, the PST/OST file would open in Outlook automatically.
However, if the PST/OST file has been moved from default location to another folder, it would not be open until you navigate to the folder and choose it. In following article, you could learn how to change .PST or .OST file default location if you like.
Why we need to change Outlook data file (.pst, .ost) location?
- In Outlook previous version, the outlook data file (.pst) is created and saved in hidden folder. So generally, you cannot see and back up it easily. In order to make back up easier, move Outlook data file from default location to another folder is necessary.
- In Outlook latest version, the Outlook data file has been saved in DocumentsOutlook Files automatically while you created it. But if you don’t like it save in this location or you don’t expect it occupying system drive, you can move it to another folder in other hard drive.
How to Change Outlook Data File (.pst) default location?
Inazuma eleven go strikers online game. Disney cars apparel. This article takes Outlooks 2010 to show how you can move Outlook data file (.pst) to different folder.
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1. Save items in Outlook 2010 and exit.
2. Open Windows Explorer and move the outlook data file (.pst) to new location.
3. Restart Outlook.
4. An error dialog box appears that notified an Outlook data file could not be found.
5. Click OK.
6. In the “Create/Open Outlook Data File” dialog box, browse to the new location, and select the outlook data file (.pst) you moved. And then click Open.
From then on, the Outlook data file (.pst) will save in this new location, if you don’t change its location later.
How to Change Outlook .OST File Default Location
Tips: Please change the .OST file default location before you add email account to Outlook. The article below will show you how to change .OST file default location in Registry Editor.
Binary Data File
Step 1: Press WIN + R to open Run box, and type regedit. Press Enter to open Registry Editor.
Step 2: Navigate to HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0Outlook.
Step 3: Right click on the blank space in the right pane. Select New > Expandable String Value. Name it “ForceOSTPath“.
Step 4: Double-click the new key ForceOSTPath. When Edit String dialog appears, type the path in Value data and click OK.
After creating new string and set value data, open Outlook and add email account, you would find data file has been saved in the location you set, not default location.
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